Terms & Conditions

Terms & Conditions

Effective Date: 21 July 2026

Welcome to the HealthPhix website. By accessing or using our website and services, you agree to these Terms & Conditions. Please read them carefully before using our website or booking any of our services.

1. About HealthPhix

HealthPhix is a UK private healthcare provider offering services including private blood testing, medical weight management, vitamin supplementation, ear wax removal, cupping therapy, and private healthcare consultations.

2. Use of Our Website

By using this website, you agree to:

• Use the website only for lawful purposes.

• Provide accurate information when making enquiries or bookings.

• Not misuse, disrupt, or attempt to gain unauthorised access to the website or its systems.

• Respect all applicable laws and regulations.

We reserve the right to suspend or restrict access where misuse is identified.

3. Appointments and Bookings

Appointments are subject to availability and confirmation.

You are responsible for ensuring that the information provided during booking is accurate and up to date.

HealthPhix reserves the right to reschedule or cancel appointments where necessary due to unforeseen circumstances or clinical reasons.

4. Fees and Payments

The prices displayed on our website are subject to change without prior notice.

Payment may be required before or at the time of your appointment, depending on the service booked.

Any applicable cancellation or refund arrangements are outlined in our Refund Policy.

5. Healthcare Services

Our healthcare services are provided by appropriately qualified healthcare professionals.

Some treatments, tests, or prescriptions may only be available following a clinical assessment and where deemed clinically appropriate.

Booking an appointment does not guarantee eligibility for treatment or prescription medication.

6. Test Results

Blood test results are provided for informational and clinical purposes.

Results should always be interpreted by a qualified healthcare professional, taking into account your medical history, symptoms, and other relevant factors.

Normal or abnormal results should not be used as the sole basis for diagnosis or treatment decisions without appropriate clinical advice.

7. Medical Information

You agree to provide complete and accurate medical information when requested.

Failure to disclose relevant medical history may affect the safety or suitability of certain treatments or services.

8. Website Content

The information provided on this website is intended for general educational and informational purposes only.

While we make every effort to ensure accuracy, the content should not be considered a substitute for professional medical advice, diagnosis, or treatment.

9. Intellectual Property

All content on this website, including text, graphics, logos, images, and design elements, is the property of HealthPhix unless otherwise stated.

No content may be copied, reproduced, or distributed without prior written permission.

10. Limitation of Liability

HealthPhix will not be liable for any indirect, incidental, or consequential loss arising from the use of this website.

Nothing within these Terms & Conditions excludes liability where it cannot legally be excluded under UK law.

11. Third-Party Links

Our website may contain links to external websites for your convenience.

HealthPhix is not responsible for the content, privacy practices, or availability of third-party websites.

12. Changes to These Terms

We may update these Terms & Conditions from time to time.

The latest version will always be published on this page, and continued use of our website constitutes acceptance of any updates.

13. Governing Law

These Terms & Conditions are governed by the laws of England and Wales.

Any disputes arising from the use of this website or our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.

14. Contact Us

If you have any questions regarding these Terms & Conditions, please contact HealthPhix using the contact details provided on our website.